Shipping & Delivery Policy

Last Updated: August 2026
1

Order Processing

All orders are processed within 1 business day after payment is received, excluding weekends and public holidays.

Once processed, orders are prepared for shipment within 1–3 business days.

2

Shipping Time

Estimated delivery time is 7–14 business days, depending on the destination country, local carrier operations, and customs clearance procedures.

Please note that delivery times are estimates and may vary during peak seasons or due to external factors beyond our control.

3

Shipping Locations & Fulfillment

WaveCura operates two fulfillment warehouses:

  • New Jersey, United States
  • Hong Kong

Orders will be fulfilled from the most suitable warehouse based on product availability and proximity to the delivery address, helping ensure efficient and timely shipment.

4

Shipping Methods

We work with reliable domestic and international carriers, including FedEx, DHL, UPS, and USPS, to provide secure and traceable delivery.

Shipping methods may vary depending on the destination and carrier availability.

5

Tracking Information

Once your order has shipped, a tracking number will be sent to the email address provided at checkout.

You can use the tracking number to monitor your shipment until delivery.

6

Shipping Fees

We offer free shipping on all orders within the United States.

For international orders, free shipping is available on orders over $100. If any shipping fee applies, it will be clearly displayed at checkout before payment.

7

Customs, Duties & Taxes

Product prices do not include import duties, VAT, or other taxes that may be charged by your local customs authority.

These charges are determined by local regulations and are the responsibility of the customer. WaveCura is not responsible for delays caused by customs clearance, but we will provide reasonable assistance when needed.

8

Important Notes

Delivery times are estimates and may be affected by customs inspections, weather conditions, carrier delays, or other circumstances outside our control.

Customers are responsible for providing complete and accurate shipping information. WaveCura is not liable for delays, failed deliveries, or losses caused by incorrect address details.

For shipping-related assistance, please contact us at info@wavecura.com.